The London and final round of Arenacross has always been one of the shining lights of the tour, but with such technical difficulties and an even shorter window to create the event than usual, we are forced to combine the events and stage one amazing show on Saturday 22nd February.
“Understandably Arenacross is an exceptionally difficult event to produce – and it’s not getting easier” explained tour promoter, Matt Bates. “And due to reasons way out of our control, as much as we have an incredible crew of staff, there’s no chance of us being able to build our event in just 24hrs; We’ve also got a potentially bad spell of weather cutting across the country next week, and despite the event being staged indoors, transporting dirt in bad weather through the UK’s capital city can cause huge delays and safety concerns when building – I am personally really sorry to anyone that has been affected by our decision”.
Tickets and VIP Experiences already sold for Friday will be offered a free exchange for the Saturday performance or an immediate refund. Ticket purchasers will be contacted via their point of purchase. Please see below the customer service lines for each of our providers:
The Ticket Factory – 0844 581 6952
The SSE Arena, Wembley – 0844 815 0815
Ticketmaster UK 0333 321 9999 (Please fill in the short survey provided on the customer email by midday Wednesday 19th February, otherwise your tickets will be automatically refunded)
Wowcher/Group On – those looking to swap to the Saturday will be able to collect their tickets from Box Office.
Please see our refunds/returns policy here https://www.arenacrossuk.com/returns-refunds/