Arenacross FAQ

Q: When did Arenacross start?
A: It started in the UK in 2013 with one event at The 02 Arena in London and 6,000 fans…. today, we sell out to over 60,000 fans in the UK’s leading city venues.

Q: How do you build an Arenacross track?
A: It takes over 5,000 tons of dirt to build the track. The dirt must be of a certain top quality and at a precise temperature. We bring in well over 150 lorry loads of dirt! That’s a lot!!

Q: How long does it take to build and exit the arena?
A: It usually takes 48 hours to build and 24 hours to breakdown an Arenacross track, but in exceptional circumstances, where we need to get out quickly, the crew has worked through the night and taken less than 12 hours to return the arena to its pristine condition, usually just in time for Strictly Come Dancing!

Q: What will we see?
A: The most explosive and fun form of indoor motorsports entertainment in the UK. With youngsters from the age of just 7 years old through to experienced professionals, all competing on the same track.

Q: Do I need to know about motocross to enjoy it?
A: No! You just need to know about having fun. An Arenacross night is like no other – it’s fast-paced and action-packed. Just sit back and enjoy the ride!

Q: Is this a family-friendly event?
A: It most certainly is. It’s fun, exhilarating and massively visual. It appeals to all age groups, and our hosts get everyone involved in the excitement.

Q: Where can I see Arenacross?
A: It’s a six-round, four-venue UK Tour that opens in Belfast in January at The SSE Arena for a Friday and Saturday night double-header before heading to Aberdeen – a new-to-Arenacross venue, the P&J Live for a Saturday night and Sunday matinee performance. The action continues with a trip to the West Midlands and The Resorts World Arena at Birmingham’s NEC for a single Saturday night, then it travels south to London for the Tour’s climax at The OVO Arena Wembley, again for a single Saturday night.

Q: Is each round the same?
A: The Show’s format is similar, but as it’s a live event packed with plenty of action and riders who will stop at nothing to win … every round is different. You can definitely attend more than one!

Q: How long is the show?
A; Arenacross productions vary in length. It’s a live show and anything can happen, so plan for around 2.5 – 3 hours, including a 15-20 minute intermission.

Q: What time shall I arrive at the venue?
A: The Arenacross Tour will be held over five nights and includes one matinee (at Aberdeen). VIP ticket holders can arrive from 5 pm. General admission doors open at 6 pm. The show starts at 7.30 pm. Doors open at 2.30 pm for the matinee at the P&J Live Arena.

Please note that times may change at some venues, so please check first.

Q: What can I do once I enter the Arena before the event starts?
A: Meet the riders and grab an autograph in the foyer (usually between 6.30 and 7.00 pm). Stock up on food, drink and merchandise and enjoy the overall convivial atmosphere of the event before finding your seats.

Q: How can I purchase tickets?
A: Events are listed here – arenacrossuk.com/venues. You can locate a show in your area and purchase tickets through the individual venue box offices.

Q: Do I need to purchase a ticket for my infant child, who will sit on my lap for the entire show?
A: In most arenas, children under the age of two are admitted free, provided they sit on a parent or guardian’s lap. Children aged two and over will require a ticket for all events. Check the ticketing page on the Venue of your choice. Arenacross is loud throughout, so please bear this in mind when bringing little ones – maybe bring some headphones just in case!

Q Is it a price ‘per seat’ rather than Child and Adult?
A: One seat fits all! The experience for a child will be as great as it is for an adult. If not better! We have differently priced Child, and Adult tickets for VIP Hospitality as children tend not to eat and drink as much as the grown-ups!

Q: Can a family ticket be purchased for 4 Adults?
A: No, this ticket is for 2 adults and 2 children under the age of 12.

Q: What can we expect if I book a VIP ticket?
A: Three VIP packages are available – Track Walk Meet & Greet, VIP Experience and Belfast VIP Experience. They all provide early access to the Arena, with an exclusive Track Walk, meet and greet session with riders and a private FMX show. In addition, the VIP Experience and Belfast VIP Experience packages include an exclusive seating area, food and drinks on arrival and a hospitality bar. For more details: VIP Experience packages.

Q; I have already bought my ticket but can no longer attend. Can I get a refund?
As: We’re sorry, we are unable to offer refunds or exchanges for tickets unless the event is cancelled due to any circumstance for which Bolesworth Events/the Venue are covered by its relevant insurance cover. Please refer to the Ticket company and see if they have a re-sale policy.

Q; Can I buy tickets from third-party sellers?
A: We urge our fans to only purchase tickets directly from our website or the Venue ticketing pages and venue box offices. Some unauthorised resellers may advertise on a search engine so that they are seen on the internet before us.

Q: Will I appear in an Arenacross video edit or photo?
A: You may be one of the lucky ones that is photographed or filmed by one of our team during the evening and if you looked like you were having fun, which you will be, then you may appear on our own socials or adverts. Please note that by entering the Arenacross event site you agree to being filmed or photographed which may be used for marketing or promotional purposes.

Q: Should I wear ear protection?
A: Our merchandise stand do sell Arenacross ear protection and disposable ear plugs, but stocks may run low so we advise you bring your own if you have sensitive ears or have little people with you.

Q: Will there be any use of Pyrotechnics during the events?
A:It’s possible, very, very possible!!. Some of our Arena shows can use Pyrotechnics before, during and at the conclusion of the show.

Q: Can I leave the arena and come back in?
A: Most Arenas do not allow re-entry without purchasing another event ticket. Once you are in, you are in for a great time, you won’t want to leave. However, if you need to exit and return, please speak to the Venue staff to arrange re-entry.

Q: Which personal items/types of bags are allowed into the arena?
A: Please contact your local arena Customer Relations team regarding their policies. Our shows follow their guidelines regarding items allowed into the venue. Review their policies online or ask them about the items in question.

Q: What are the policies with regard to camera use?
A: Still cameras are permitted at Bolesworth Arenacross events, provided that they are non-professional cameras (lenses shorter than six inches) and the photos are intended for personal use only.

No video cameras of any kind are allowed in the venue. Camera policies are different from venue to venue. If you have concerns, please contact the specific venue in your area to verify the policy details.

We want you to soak up the atmosphere with your friends and family.

All Arenacross content is copyrighted by Bolesworth Events and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form by any means for reasons other than personal use, is strictly prohibited without prior written permission.

Q: What do I do if I have COVID or wellness-related questions?
A: Guest health and safety remains a top priority for us. Please monitor the “Venue Info” links on your event page for venue policies, including health and safety protocols, which are subject to change.

Q: Are the venues accessible?
A: All four venues at Belfast, Aberdeen, Birmingham and London are fully accessible for people with disabilities with lifts and public areas designed for wheelchair use. Accessible seating is available, but in limited numbers. Disabled parking spaces are available but, again, in limited quantity.

Q: How do I get to the venue?
A: Please refer to your preferred venue’s website for ways to travel. Leave plenty of time to get to the venue before the event starts.

Q: Can I park at the venue?
A: Each venue is different. Check out your preferred venue’s website for more detailed information

Q; Who are Bolesworth Events, and what other events do you do?
A: Bolesworth Events is based in Cheshire and has a rich history of staging international equestrian events. However, in recent years it has diversified and now produces shows and experiences that will appeal to a wide range of interests.

There are big plans for 2023 with a host of all-new events in the pipeline, most of which will be held at the Bolesworth Estate, which is located just 8 miles from Chester. Showjumping, running competitions, electric transport shows, music, action sports, food, drink and country living festivals are all on the planner for what is poised to be a bumper year of action at Bolesworth!

Find out more at www.bolesworth.com.